Welcome to our online shop, we have to list the below terms and conditions for you to understand our online shop terms and conditions that provides a joyful and better shopping experience to you. By using the online shop, you agree that you have read these terms and conditions and accepted to be bound by them. You must evaluate and afford all contents and risks before using the online shop, we reserves the right to make any modifications on terms and conditions without prior notice.
we or the people who cannot affords the legal responsibility, they cannot use the services which require to provide the personal or family’s information in without parents or guardian accompany situation. If you are using the related services that represent the user’s parents or guardian have to afford the online shop’s term and conditions, we are irresponsible to verify the age or behavior of user.
---- If you want to return your items, you must contact us for our shipping address. And all items must be with original status: unworn, unwashed, and with all tags attached.
---- Before you place an order, you need to confirm the color, size and style we offered, and if it is not the quality problems, return shipping fee should be paid by buyer.
---- If it is the quality problem or mistaken version, please take photos of the item and send the pictures to us. We will take full responsibility for the quality problem item.
---- If you would like to exchange for other style or request refund, please inform us the tracking number after the items be shipped back. Once we receive the items, we will ship the new item you reorder or refund your payment.
---- We are not responsible for packages lost in transit.
---- If you have any questions about returning your products, please contact us!
We do our best to provide you 100% satisfaction. If you want to apply a return, please first contact our customer service and informed of the reason for returning. All items sent back to us must be complete in the original condition with all tags and labels: unused, not worn, altered or washed, etc. you can enjoy return service, over the period required we will not to return or exchange.
1) We do not accept items that with any quality problem which is due to subjective awareness of defective goods.
2) We do not accept the returns of any item that has been used, damaged, engraved, or altered by the third party.
3) We do not accept items that are unauthorized, packaged incorrectly, or improperly insured. We appreciate your understanding.
If you have placed an order and would like to cancel it later, please contact our customer service representative as soon as possible. But if your order has been dispatched, we will have no way to cancel it. Thanks for your understanding.
If you did not receive your tracking number within 3 days after placing your order, your e-mail server may have treated it as spam. In this case, please contact us for assistance.